Legal Notice & Cookies Policy Ref.: NL_TOURPIXEL_24052018

Legal notice and terms of use

1. Identification of the Responsible

Social Name: TOURPIXEL.COM
Business Name: TOURPIXEL, S.L.
NIF: B55316350
Registered Office: Av. Mas Pins, 150 2º 5ª - 17457 Riudellots de la Selva (Girona)
Phone:+34 972 477 746
e-Mail: sac[@]tourpixel.com
Website: www.tourpixel.com
Registration data: Girona Trade Register in volume 3193, sheet 209, sheet full GI-63558, entry 1

Access to our Web page by the User is conditional upon prior reading and comprehensive, express and unreserved acceptance of the present GENERAL TERMS OF USE valid at the moment of access, as well as the REGULATORY CONDITIONS FOR EACH OF THE OFFERED SERVICES that we ask that you carefully read, if you are interested in entering into a contract with us. If the User does not accept them, he or she must refrain from using this website and operating with it.

Through this Website, we offer various telematic services, as well as diverse content related to the world of active tourism and everything related to it, without implying, initially, any professional or commercial relationship with the User. In the case of contracting services offered on the Website, this will entail subjecting the User to the conditions and terms of contract, which specifically regulate said service.

At any time, TOURPIXEL may modify the presentation and configuration of the Website and even remove it from the Network, as well as the services and content provided, all unilaterally and without prior notice.

2. Privacy policy

1. Consent and authorization with regard to the processing of your personal data.
TOURPIXEL, as the File Manager, considers that, at the moment when you provide us with your personal data on the different forms contained on this website or by email, you grant us your authorization and express consent for the processing of your data in our files, although the above may be revoked without retroactive effects, and you accept these privacy policies with respect to your data, which will be processed in absolute confidentiality and in compliance with all the legal requirements set forth in Organic Law 15/1999 (LOPD) on the Protection of Personal Data and Royal Decree 1720/2007 on the implementation of the LOPD and other applicable legislation. These privacy policies are governed by the regulations exclusively applicable in Spain and both nationals and foreigners who use this website are subject to them.

The provision of data for minors under the age of 14 is prohibited without due authorisation from the parents or legal guardians. TOURPIXEL is exempt from any responsibility, due to the impossibility of effectively verifying the age of the USER, for the provision of personal data of minors of the indicated age.

2. What information is requested and for what purpose.
TOURPIXEL informs you that on no account are you obliged to provide us with your personal data, and that they are those suitable, appropriate and strictly necessary to comply with the purpose for which they are compiled, although they are essential for providing you with the services we offer, as a result of which the data on the forms indicated with an asterisk (*) must be filled in.

The sole purpose of requesting your personal data through our Website is to be able to offer you the following services:

Pre-booking of establishments on the Website: we request your personal data so that the receiving establishments of said pre-booking can finalise the process with a physical person and send you technical and commercial information about our services.

Invoicing rendered services: we request your personal data for the purpose of invoicing the service or services that you contract with us (Client Profiles), and to send you technical and commercial information about our services.

To provide information about the services of TOURPIXEL: we request your personal data for the purpose of providing commercial information for any of our services that you may request or that TOURPIXEL creates that may be of interest to you (Client Profiles).

Contact forms to respond to your information requests or questions and to send commercial information regarding our services.

TOURPIXEL, reserves the right to decide on the addition, or lack thereof, of your personal data to its files.

3. Commercial correspondence with users.
In compliance with article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, which prohibits the sending of commercial correspondence by email unless it has previously been expressly authorized by the recipients thereof, we inform you that, by virtue of accepting the general conditions regarding procurement of or requests for commercial information, you expressly authorize us to send you our technical, commercial, advertising, informative and promotional messages by email to the address you provide us with, an authorization which may be revoked in each of our messages or before they are received by writing to sac[@]tourpixel.com.

4. Rights of access, rectification and cancellation of your personal data.At any moment you have the right to oppose the sending of commercial information and to exercise your rights of access, rectification and cancellation by sending a written document, accompanied by a photocopy of your ID card, to TOURPIXEL – LOPD CUSTOMERS Av. Mas Pins, 150 2º 5ª - 17457 Riudellots de la Selva (Girona). Spain.

5. Assignment or disclosure of your data.TOURPIXEL informs you that your data are processed confidentially and are used exclusively on an internal basis and for the purposes indicated above. Therefore, we do not assign or disclose your data to any third party unless you authorize us to do so, in the cases stipulated by law.

In any case, you expressly authorise us to communicate your personal data to the parties responsible for the establishments with which you pre-book for the purposes of finalising a booking request with said establishment.

6. Updating and cancellation of your data.It is important, so that we can keep your personal data updated, for you to inform us whenever they undergo any modification; otherwise, TOURPIXEL cannot answer for their veracity. Similarly, you certify that all the data you provide us with are true, up-to-date and appropriate for the purpose for which we request them, and that you provide them yourself. We consider that if you do not expressly cancel your personal data in our files, you remain interested in them continuing to be incorporated into them until TOURPIXEL deems it appropriate, as long as they are appropriate for the purpose for which they are obtained.

7. Guarantee of confidentiality and security of the automated files.TOURPIXEL, in response to the trust placed in us, taking into account the importance of the protection and confidentiality required by your personal data, informs you that it has taken all the necessary technical and organizational measures to safeguard the security thereof, as required by Royal Decree 1720/2007, regulating the legislation on security measures for files containing personal data. However, the USER should be aware that security measures on the Internet are not impregnable. TOURPIXEL contains links to other sites and web pages unrelated to our company, and therefore we cannot guarantee or answer for the security of the personal data the USER provides on the above portals. Consequently, we advise you to review the privacy policies of said web pages.

TOURPIXEL may modify the present privacy policies to adapt them to the legislative or jurisprudential measures regarding personal data as they emerge, meaning you must read them every time you provide us with your data through this Website.

3. Intellectual and industrial property rights

All intellectual and industrial property rights are expressly reserved by TOURPIXEL. The source code, graphic designs, images, photographs, sounds, animations, software, texts, domain names, trademarks, and the information and content gathered from the Website are protected by Spanish legislation in favour of TOURPIXEL.

TOURPIXEL does not permit, in whole or in part, the reproduction, publication, computer processing, distribution, diffusion, modification, transformation or decompiling or any other legally recognised rights of the owner, without prior written permission. The User may solely and exclusively use the material that appears on this website for his/her personal and private use, with use for commercial purposes or any other use that is not personal and private strictly prohibited, with the exception of the material clearly indicated in writing for commercial use.

TOURPIXEL will ensure the compliance of the above conditions, as well as the correct use of the intellectual and industrial property, exercising all the legal actions that correspond to it.

TOURPIXEL may modify, without prior notice, the information contained in its Website, as well as its configuration, presentation and operation.

Certain images on the portal are or may have been kindly provided by their authors.

4. Access conditions

Access to our Website is free of charge and requires no prior subscription or registration. However, prior subscription is necessary in order to access certain services or content, and to contract the various services offered by TOURPIXEL, prior fulfilment of an economic compensation is required under the terms and conditions that are stipulated on the present Web page by means of the regulatory General Contracting Conditions for each service.

The services that require a financial consideration for their use or purchase shall be duly identified on the Website, with easy indications for subscription and/or to proceed to their subscription, along with the General Contracting Conditions that will regulate the agreement.

The client undertakes to maintain the e-mail address provided in the contract form operational, active and updated for communication purposes with TOURPIXEL, as it is our preferred means of communication.

The User, as a Client, is solely responsible for the use and conservation of the logins (users) and passwords provided by TOURPIXEL for the use of the tools that are made available to you for managing the contracted products, as they are the necessary identifiers that make it possible to contrast TOURPIXEL authentication of the client's access and to provide permission for the actions that are requested from these tools. The use of these identifiers and communication, including by third parties, shall be the sole responsibility of the Client.

The User must log in to our Web page in good faith and according to the rules of public order, the present General terms of Use and, where appropriate, the specific terms of use that may be applicable. Access to our Website is at the own and exclusive responsibility of the User, who will be liable in any case for any damages and losses that may be caused to third parties or to ourselves.

TOURPIXEL, pursuant to that set out in Law 34/2002 on Information Society Services and Electronic Commerce, concerning the duty of collaboration with competent bodies, shall suspend the contracted service when so requested by the judicial or administrative body that formally requests it. Likewise, if TOURPIXEL is aware of and has the certainty that alleged unlawful actions or infringements upon third party rights are being committed, it shall bring this to the attention of the competent authorities.

The User is expressly prohibited from using and obtaining the services and content offered on this web page by procedures other than those stipulated in these terms of use and, where appropriate, in the contractual conditions that regulate the acquisition of certain services.

Bearing in mind the impossibility of controlling the information, content and services contained in other Web pages that may be accessed through the links (banners, buttons, search engines...) that our website makes available to you, we inform you that TOURPIXEL is exempt from any liability for damages or losses of any kind that may arise from the use, by the User, of those web pages external to our company, and as such we recommend reading the legal notices that regulate all websites.

The presence of hyper links on external web pages that enable access to our portal do not imply, under any circumstances, the existence of commercial or business relations with the owner of the web page where the hyper link is found, nor acceptance by TOURPIXEL of its content or services.

5. General responsibilities

By making this website available to the User, we want to offer a set of quality services and content, using the maximum diligence in the provision of said services, as well as in the technological means used. However, we shall not be liable for the presence of any viruses and other elements that in any way may damage the User’s computer system, documents and files.

TOURPIXEL does not guarantee the accuracy, veracity and validity of the content of this website, whether they are its own, from third parties, or linkable to other Web sites or pages, being totally exonerated from any responsibility derived from use of the same.

TOURPIXEL does not guarantee proper functioning concerning the availability and continuity of our website. To the extent possible, we will try to inform Users of any interruption to the service and to resolve it as soon as possible. Nevertheless, TOURPIXEL is exempt from any responsibility arising from the improper functioning or interruptions on our web page.

The User assumes all responsibility derived from the use of our website, being solely responsible for any direct or indirect effect that occurs over the website, including, but not limited to, any adverse economic, technical and/or legal outcome, as well as the defrauding of expectations generated by our portal, requiring the User to hold TOURPIXEL harmless against any claims directly or indirectly arising from such events.

Accessing, modifying, or visualising the configuration, structure and files of the TOURPIXEL servers is strictly prohibited. Any problems that may occur with the servers and security systems of TOURPIXEL as a direct consequence negligent action by the client, said client shall be liable for both civil and criminal liability that may apply.

The User shall respect the technical standards set forth by TOURPIXEL in the administration and development of contracted products in such a way that there is no abusive use that slows down the servers, damaging the performance of the products or rights of other clients.

The USER acknowledges that she/he has understood all the information regarding the terms of use of our portal, and acknowledges that they are sufficient to exclude error, and therefore accepts them fully and expressly.

The USER is fully aware that merely browsing this website, as well as the use of its services, implies acceptance of these terms of use.

Everything related to our website is governed exclusively by Spanish law. In the event of any type of discrepancy or dispute between the parties in relation to the interpretation and content of this website, all the parties submit, with express waiver to any other jurisdiction, to the Courts and Tribunals of the city of Girona (Spain).

6. Obligations of owners/parties responsible for each establishment.

TOURPIXELsolely and exclusively advertises tourism accommodations that are officially registered with the competent body and are accredited with the corresponding LICENSE to carry out their activity.

With these terms of use and responsibility, the companies or persons that manage the establishment published on TOURPIXEL declare and guarantee to understand and comply with all the laws and regulations to perform their activity by having whatever licenses, permits and/or registrations are necessary to guarantee their absolute legality.

For this reason, TOURPIXEL reserves the right, at any time and without prior notification, to remove any establishment from our database which for any reason does not comply with does not comply with current legislation to carry out its economic activity.

To guarantee said legality, no establishment may register with TOURPIXEL without specifying its official license number that accredits its activity. TOURPIXEL reserves the right to use all the means within its reach to verify that the aforementioned license numbers provided by the party responsible for the establishment are official and valid.

Cookies Policy

What are Cookies?

They are used to remember the preferences of the user, as the selected language, data access or personalization of the page. Cookies can also be used to track anonymous information about how a visitor uses a site. For example, from which website was accessed, or if used a banner ad to arrive. They are used to remember the preferences of the user, as the selected language, data access or personalization of the page.

Cookies can also be used to track anonymous information about how a visitor uses a site. For example, from which website was accessed, or if used a banner ad to arrive.

Why does this website use cookies?

TOURPIXEL uses cookies strictly necessary and essential for you to use our Web sites and be allowed to move freely, use safe areas, custom options, etc. In addition, uses cookies that collect data relating to the analysis of use of the website. These are used to help to improve the service to the customer, by measuring the use and performance of the page, in order to optimize and customize it.

Our Web sites may also have links from social networks (like Facebook or Twitter). TOURPIXEL Do not control the cookies used by this external website. For more information about the cookies of the social networks or other unrelated websites, we advise you to review their own policies of cookies.

What use we give to different types of cookies?

According to their purpose  
Technical cookies

The technical cookies are those strictly necessary and indispensable for the proper functioning of a Web portal and the use of the different options and services offered.

For example, which are used to maintain the session, time response, performance or validation options of management, use elements of security, share with social networks, etc.

Customizing cookies These cookies allow the user to specify or customize some features of the General options of the Web page, for example, define the language, locale, or browser type.
Analytical cookies

The analytical cookies are used by our Web site, to develop profiles of navigation and to know the preferences of the users of the same in order to improve the range of products and services.

For example, using an analytic cookie is would control the geographic areas of interest of a user, which is the product of more acceptance, etc.

Advertising cookies

The advertising cookies allow the management of advertising spaces on the basis of specific criteria. For example the frequency of access, the edited content, etc.

Advertising cookies allow through advertising management store details of the behavior through the observation of habits, studying the access and forming a user preference profile, to offer you advertising related to the interests of your profile.

According to term  
Session cookies

The session cookies are those that last while the user is browsing the website and are deleted at the end.

Persistent cookies

These cookies are stored on the user's terminal, for a longer time, thus facilitating the preferences selected control without having to repeat certain parameters each time that you visit the website.


Types of cookies used by this website

The cookies used on our website are session and third-party cookies, and allow us to store and access information related to the language, the type of browser used, and other general characteristics predefined by the user, as well as to monitor and analyze the activity that it carries out, in order to introduce improvements and provide our services in a more efficient and personalized way. This website does not use advertising or behavioral advertising cookies.

The use of cookies offers advantages in the provision of services within what is known as the information society, since it facilitates the user navigation and access to the different services offered by this website; it avoids the user having to configure the predefined general characteristics each time he accesses the website; favors the improvement of the operation and of the services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.

Own cookies

Name Type Purpose More information
Analytics TOURPIXEL Registry management and service provision N/A

Third party cookies

Name Type Purpose More information
Analytics Google Analytics Analytical information on how users get to the page and what use they make in it See
Advertising Twitter Customize the advertising campaigns by displaying ads that fit the preferences of the users See

And if I don't have these cookies or I do not anything about it?

To comply with the legislation in force, we have to ask their permission to manage cookies. If you decide not to authorize treatment indicating their non-conformity, we shall only use technical cookies, since they are essential for navigation on our website. In this case, we do not store any cookie. For continue navigating our Web site without deny your authorization involves that it accepts its use.

Keep in mind that if it rejects or deletes the cookies for navigation, you cannot book rooms through our website, we will not keep your preferences, some features of the pages will not be operational, we cannot offer you personalized services and whenever you are ready to browse our website will have to again request your authorization for the use of cookies.

If yet, you decide to modify the configuration of your access to the website, you should know that it is possible to delete cookies or prevent to register this information on your computer at any time by modifying your browser settings:

These browsers are subject to updates or changes, so we cannot guarantee they adhere completely to the version of your browser. It may also be that you use another browser not covered in these links as Konqueror, Arora, Flock, etc. To avoid these mismatches, you can access directly from the options of your browser that is usually found in the options menu, in the 'Privacy' section. (Please consult the help of your browser for more information.)

More information

If you need more information on the directive of cookies, please refer to the official State Gazette published the last 31 March 2012 (to Spain) where will transpose the directives on electronic communications. The directive can also be found at http://www.ico.gov.uk